203 East Pecan St
Pflugerville, Texas 78660
Administration: (512) 251-2801
Emergencies: 9-1-1




Permit Required

Information Technology Coordinator

Notice of Job Posting: Information Technology Coordinator
Deadline: December 15, 2017

Travis County Emergency Services District Number 2 is located in Pflugerville, Texas where a safe & family-oriented community aims to balance the preservation of our vibrant history alongside our entrepreneurial spirit to provide all people with exceptional amenities & an extraordinary quality of life. We are a progressive District of over 120,000 residents throughout almost 80 square miles located 15 minutes northeast of Austin. With flourishing industries as well as forward thinking community leadership, our district offers many opportunities for growth, while at the same time maintaining a rural atmosphere.

Reports to and supervised by: Director of Facilities and Logistics

Division: Facilities and Logistics

Classification: Regular, Full-time, Non-exempt

The IT coordinator is responsible for managing all electronic record keeping systems, to include fire & emergency medical response records and website administration. Uses advanced skills and broad knowledge of business functions and IT to develop, implement, configure and support software systems.

Essential Functions
Performing daily duties, including (but not limited to):
1. Identifies database requirements; analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems
2. Create and prepare reports
3. Develop and deliver training for technical applications
4. Prepares users by conducting training; providing information; resolving problems.
5. Maintains District internet & intranet websites
6. Provides information by answering questions and requests
7. Administers software and is the subject matter expert for District technology applications
8. Communicates regularly with technical, applications, operational staff and external vendors to ensure database integrity and security;
9. Creates accounts for all users and assign security levels and controlling access permissions and privileges
10. Maintains liaison with the District’s information technology vendor(s)

Supervisory Responsibility
This position has no supervisory responsibilities.
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Knowledge, Skills, Abilities

Must possess required KSAs and experience and be able to explain, demonstrate, with or without reasonable accommodation, that essential functions of the job can be performed.
• Knowledge of database design principles
• Knowledge of IT policies, procedures and security requirements
• Knowledge of structure query languages
• Knowledge of process models and data flow diagrams
• Skill with computers and IT systems
• Skill in documenting and maintaining application and process information
• Skill in providing system/application administration
• Skill in selecting and using training methods and procedures appropriate to the situation
• Ability to accurately determine customer needs and take appropriate action to address
• Ability to recognize, value and include different perspectives, experiences, approaches in achieving goals
• Ability to gain and maintain trust and confidence of others through consistency and reliability
• Ability to define, analyze and find solutions for complex problems
• Ability to see the big picture
• Ability to quickly become familiar with emerging technologies
• Ability to identify trends as well as isolated events

Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.

Ability to commute between operational locations, within 20 miles or less, driving organization provided vehicle

Required Education and Experience
1. Bachelor’s degree in Computer Science or Computer Technology (experience may substitute)
2. Knowledge of SQL, PHP, HTML, Linux, and most reporting writing software
3. Experience in data collection, entry and reporting with great attention to detail and confidentiality
4. Advance knowledge of Microsoft Excel & Access
5. Excellent inter-personal and communication abilities and problem-solving skills
6. Maintain a class “C” Texas vehicle drivers license

Compensation: Starting Hourly Rate (1st Quartile): $24.93 – $28.13 DOQ/E

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


To be considered for this position, please submit the following documents.

  • Completed District Employment Application
  • Resume