HR Generalist

Job Title: HR Generalist

Job Posting #: 2312-15-HR

Posted: December 14, 2023
Deadline: Until Filled

“Because We Care” – Travis County Emergency Services District Number 2 offers fire protection and emergency medical services to over 162,000 residents throughout almost 100 square miles located 15 minutes northeast of Austin. It is headquartered in Pflugerville, Texas where a safe & family-oriented community aims to balance the preservation of our vibrant history alongside our entrepreneurial spirit to provide all people with exceptional amenities & an extraordinary quality of life. With flourishing industries as well as forward thinking community leadership, our District offers many opportunities for growth, while at the same time maintaining a rural atmosphere.


Interested applicants must complete the online District Employment Application with all supporting documentation (e.g. Form DD214, resume, academic transcripts, certificates, etc.) attached by the deadline above.


Division: Human Resources

Classification:  Regular, Full-time, Non-exempt


Under general supervision of the Assistant Chief of Administration, the HR Generalist is responsible for performing complex analytical work in recruitment, employee benefits, employee relations, position classification, and compensation actions of the Human Resources Division. The individuals in this position exercise independent judgment and act as lead in conducting research and developing recommendations, strategies, and cost estimates. Primarily responsible for conducting work force analysis, interpreting data for the development of human resources programs and procedures, and devising methods and establishing criteria for studies and surveys.

Essential Functions:

Duties and functions, pursuant to the Americans with Disabilities Act, may include the following (but not limited to):

  • Conducts research on various topics related to human resources administration and analyzes and integrates data to determine occupational and market trends; draws conclusions and makes recommendations based on that data.
  • Provides guidance and communicates with management and employees relative to interpretation and implementation of Human Resources policies and procedures. Assists in problem-solving activities and addresses issues as they arise. Monitors situations to ensure problems are resolved.
  • Assists in the development of policies, procedures, processes and programs for use within District Divisions to facilitate the efficient flow of human resources information and requirements. Collaborates and participates on teams for projects related to areas of specialization.
  • Prepares and maintains various human resources correspondence, reports, presentations, charts, operational procedures, records and files relative to areas of specialization and/or HR overall. Uses automated systems to accomplish some work activities.
  • Develops and/or facilitates training sessions, presentations, orientations, etc. to communicate information to various employee groups or management. Room set-up and the use of audio-visual equipment may be required.
  • Performs benefits administration to include claims resolution, change reporting, and communicating benefit information to employees. Coordinates insurance enrollments and communicates with service providers concerning routine administration of programs.
  • Writes and revises job classification specifications. Review jobs for classification and compensation.
  • Conducts recruitment effort for exempt and nonexempt personnel, interns, and temporary employees; assist with new-employee orientations; writes and places advertisements.
  • Onboarding of New employees; communicate with new employees on the onboarding process and completion of required documentation. Train new users and employees on Employee Self-Service.
  • Maintains the equal employment opportunity plan; files EEO-4 report annually; maintains other records, reports, and logs to conform to EEO regulations.
  • Assists with or acts as the lead on special projects and assignments when required. Serves on various special and ad hoc committees.
  • Prepares proposals, to include objectives, performance measures, cost estimates, etc.
  • Coordinates the performance management process; updates and maintains performance evaluation forms and related documents; inputs, tracks and calculate/analyze merit increase and develop related correspondence; identifies and recommends process improvement.
  • Maintains and administers District’s Timekeeping Management System, accrual profile set-up; review time sheets, work charts and other information to detect discrepancies; process transfer, promotion, and resignation; maintain all employee leave accruals; compile timesheet records for payroll processing.
  • Maintains District Sick Leave Pool benefit.
  • Reviews and process accident/on-the-job injury reports and workers’ compensation claims and files all insurance forms and Texas Workers’ Compensation Commission (TWCC) reports in a timely manner, including wages statements, First Report of Injury, Supplemental Reports, and job information. Reports information to outside governmental agencies.
  • Provides technical assistance to departments on human resources issues.
  • Identifies need for and develops job analysis tools such as forms, manuals and database programs.
  • Assists in the development and application of job analysis techniques and procedures.
  • Prepares reports, presentations, program plans, and statistical analysis utilizing a personal computer and associated desktop software applications (e.g. Word, Excel, Access).
  • Maintain Human Resources Information System and processes, including personnel records files, databases, forms, and other records.
  • Maintain District intranet and internet webpage pertaining to Human Resources Section.
  • Maintain compliance with federal and state regulations concerning employment, including FLSA, ADA, COBRA, EEO, Civil Rights Act, and FMLA; and provides recommendation and follow-up as needed.
  • Assists the Human Resources Director with special projects and assignments.
  • Contribute to team effort by performing other related duties as assigned.

Supervisory Responsibility:  None.

Knowledge, Skills, Abilities:

Must possess required KSAs and experience and be able to explain, demonstrate, with or without reasonable accommodation, that essential functions of the job can be performed, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of human resource and departmental processes, techniques, and methods.
  • Knowledge of assigned human resources functional areas.
  • Knowledge of industry trends related to coaching, management and leadership development.
  • Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
  • Knowledge of District practices, policy, and procedure.
  • Knowledge of and familiarity with related employment law and policies, such as the Fair Labor Standards Act, Equal Employment Opportunity, and the American with Disabilities Act.
  • Knowledge of statistical analysis methods and basic mathematical skills.
  • Knowledge of position/job analysis and labor market survey procedures and techniques.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to understanding key, cross-functional business issues to resolve issues through conflict management and coaching.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Ability to work independently, with minimal supervision, and use rational judgment in making work-related decisions.
  • Ability to analyze complex data and develop clear and concise written reports and presentations.
  • Ability to plan and coordinate complex assignments, utilizing additional staff if necessary.
  • Ability to establish and maintain effective working relationships with District staff and the general public.
  • Ability to develop short and long range plans.
  • Ability to handle hostility, conflict and uncertain situations.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to establish and maintain effective communication and working relationships with District employees and the public.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or bend. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Hours of Work:

This is a full-time position of a minimum 40-hour week. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.  Currently, the feasibility of an alternate work schedule of (4) 10 hr. days (4-day workweek) is being considered and expected to be offered in FY24.


No regular travel is required. Periodic travel for training or conference attendance may be necessary

Required Education, Knowledge and Experience:

  • Bachelor’s degree from an accredited four-year college or university in Human Resources Management, Public Administration, Business Management or Administration or related field is required.
  • Minimum of three (3) years of progressively responsible experience in at least one of the following functional areas of human resource management: employment, compensation/classification, benefits, or employee relations, is required.
  • Any work-related experience resulting in acceptable proficiency levels in the above knowledge, skills, and abilities may be an acceptable substitute for the above-specified educations and experience requirements.

Licenses & Certifications Required:

  • Valid, Class “C” Texas Driver’s License required.
  • PHR or SHRM-CP certification preferred.

Compensation:  Starting Hourly Rate: $27.11 – $29.96   DOQ/E



This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.  TCESD No. 2 is an equal opportunity employer.  Requirements outlined in this job description may be subject to modification to reasonably accommodate individuals with disabilities who are otherwise qualified for employment in this position.  This job description does not constitute an employment agreement between the District and the employee and is subject to change as the needs of the District and requirements of the job change.


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