Within the Risk Reduction Division, our Community (Public) Education personnel continue to gradually expand and enhance the educational resources and services offered to the public. Online resources are accessible within our Fire and Life Safety webpages above, and below is a summary of services generally available upon request. To request a service or learn more, please call (512) 251-2801 and ask for Community Education.

Hands-only CPR Training – We provide free training on hands-only CPR for groups of 10 or more people, age 12 years and up. This is a short, basic class that does not produce a certification. Classes can be scheduled at the Fire Dept. or off site.

Community Group Presentations – We welcome requests from community groups such as neighborhood associations, senior groups, service groups, and apartment communities to teach the basics on smoke/carbon monoxide alarms, preventing house fires, holiday fire safety, and other fire/life safety topics.

Fire Station Tours – We schedule station tours at least two to three weeks in advance for groups up to 20 people. We encourage our firefighters to always start tours with safety education. Please keep in mind that the firefighters will be on-duty, which can delay their return to the station after an emergency call or take them away to an emergency during your visit.

Fire Truck Educational Visits – We take requests for 1-hour fire truck visits to public events at least two weeks in advance. We encourage our firefighters to always include safety education in all of their public appearances. As with station tours, please keep in mind that the firefighters will be on-duty, which can affect their arrival and departure times.

Senior Safety – We welcome the opportunity to teach fire and fall safety to senior groups, and we work with managers and residents at senior facilities to reduce their fire risks and support their emergency preparedness. Additionally, we can provide Vial of Life packets to seniors to post inside their homes with their medical information and emergency contact information for first responders.

School Visits – During October and November in honor of Fire Prevention Month, we offer special “Educate Every Little One” programming to all elementary schools and childcare centers in our jurisdiction; these visits are scheduled a few weeks in advance. The rest of the year, we take requests from schools for standard fire truck visits, Career Day presentations, and other programming.

Smoke & Carbon Monoxide Alarm Hotline – After reviewing our Frequently Asked Questions webpage for alarm information, if you still have questions please leave a message on our Smoke & CO Alarm Hotline at (512) 989-4516. This is a non-emergency line. Calls are usually returned by the next business day.


Because we care, share your story.