Because We Care, our Operations Division is dedicated to responding to incidents involving emergency medical services, fire, hazardous materials, water rescues, trench rescues, confined space rescues, high and low angle rescues, building collapses, transportation accidents, unsafe conditions and public assistance to prevent injury or property damage. Being prepared at all times with the proper equipment, appropriately trained personnel, and stations in the right locations are critical to accomplishing the Department’s mission to serve.
The Operations Section is the largest section within Travis County ESD No. 2 / Pflugerville Fire Department and is responsible for emergency medical response, fire suppression and all hazard response, and disaster mitigation. Under the direction of the Assistant Chief of Operations and Deputy Assistant Chief, the section is organized into two battalions and includes a Training Division and a Safety Division. The section’s sworn personnel work 48/96-hour shifts out of eight fire stations. Personnel are assigned to apparatus consisting of 5 fire engines, 2 ladder trucks, 2 squads, 5 ambulances, 1 safety officer, and command teams consisting of 2 Battalion Chiefs and 2 Accountability Officers assigned to each shift.
Well trained, physically fit personnel are vital to our Operations, and with a strong commitment to serve the community, we continuously evaluate, plan, coordinate, and provide appropriate training and development for fire and rescue as well as emergency medical response. To learn more about how firefighters prepare for emergencies, visit our Training page or click here.
