Smoke & Carbon Monoxide Alarm Information

Tuesday, November 1st, 2022

Answers to common questions on alarms can also be found by clicking here on our FAQ webpage and scrolling to the last section.

Non-Emergency Smoke & Carbon Monoxide Alarm Hotline

Because smoke and CO alarms are so important to saving lives, we are dedicated to ensuring everyone in the community is educated about them and, in certain cases, receives assistance.  Please feel free to leave a message on our NON-EMERGENCY hotline at 512-989-4516.  Be prepared to state your address, neighborhood, phone number, and your question or request.  Calls are usually returned by the next business day.  If you are experiencing a fire or other emergency, call 9-1-1.

  • ANYONE can call our Smoke/CO Alarm Hotline for general answers to many of your smoke and CO alarm questions.  Many answers can also be found on our FAQ page.
  • TCESD2 RESIDENTS WITH PHYSICAL BARRIERS THAT PREVENT THEM FROM SAFELY GETTING ON A LADDER (such as mobility or vision issues at any age) can request assistance by calling our Hotline.
  • TCESD2 RESIDENTS WHO CANNOT AFFORD ALARMS or batteries can request assistance by calling our Alarm Hotline.  This includes strobe smoke alarms for the deaf / hearing impaired. NOTE: The Fire Department is not able to install, or provide hard-wired (interconnected) alarms. 


Sparky the Fire Dog: fire safety and smoke alarm games, songs, and apps for kids! 

NFPA (National Fire Protection Assoc.): Smoke Alarm Information

American Red Cross: Smoke Alarm Fact Sheet

Texas State Fire Marshal / Texas Dept. of Insurance: Smoke & CO Alarm Information

Pflugerville Fire Department Smoke Alarms brochure